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solal Renov
  • Mon - Fri 8:00 a.m. - 6:00 p.m. / Sunday 8:00 a.m. - 2:00 p.m.
  • 1-800-458-56987
  • 47 Bakery Street, London, UK
solal Renov
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Privacy Policy

HomePrivacy Policy

1. Introduction

At Solal Renov, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of information:

  • Personal information: Name, email, phone number, address
  • Project Information: Details you provide when requesting a quote or service
  • Financial information: If applicable, for funding or eligibility checks
  • Website Usage Data: IP address, cookies and browsing behavior
  • Communication recordings: Emails, forms or calls exchanged with our team

3. How We Use Your Information

Your personal data is used only for transparent and necessary purposes, including:

  • To offer you renovation and energy services tailored to your needs
  • To respond to your inquiries and process quote requests
  • To connect you with certified renovation partners or financing providers
  • To send updates, promotions or relevant blog content (if you have opted in)
  • To comply with legal and regulatory obligations

4. Sharing Your Information

We only share your information when necessary:

  • Service providers and partners: Trusted tradesmen, installers and finance providers required for your project
  • Legal requirements: If required by law, regulation or government authorities
  • Third-party tools: Website analytics or CRM platforms (GDPR compliant)

We do not sell, rent, or trade your personal data.

5. Data Retention

 

We keep your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Cookies & Tracking

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic and performance
  • Personalize content and marketing messages

You can manage or disable cookies through your browser settings.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your data (“right to be forgotten”)
  • Restriction or objection to processing
  • Data portability (transfer of your information)
  • Withdrawal of consent at any time

To exercise your rights, contact us at: privacy@solalrenov.com

8. Security of Your Information

 

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. Third-Party Links

 

Our website may include links to third-party websites. Solal Renov is not responsible for the privacy practices of these external sites.

10. Contact us

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:

Phone: 0189316432

E-mail: contact@solalrenov.com

Address: 58 avenue de Wagram 75017 Paris